COVID 19 / CORONAVIRUS UPDATE!

From Monday 15th June 2020 we started a phased reopening of the clinic to see and treat patients. To date this has been well received. 

When you call for an appointment you will be asked triage questions and will be told of our patient infection control measures.

We will be happy to send you copy of our patient infection control instructions on request.

For existing patients; you will notice some changes in our clinical protocols. However, the high quality of care you receive from us will not change.

We are following instructions from the government, the World Health Organisation (WHO), Public Health England (PHE) and our professional body's

When you call to make an appointment

 you will be asked Coronavirus triage screening questions.

QUESTIONS:-

Are you or anyone in your household classified as vulnerable?

Have you received notice from the government informing you that you are in the clinically extremely vulnerable group and that you are to shield?

Have you had a raised temperature or flu like symptoms in the past 14 days? 

Have you or anyone in your household had a continuous cough, breathlessness or fatigue in the past 14 days? 

if you answer yes to any of these questions we may not be able to see you. if you answer yes please call us as information and instructions change regularly.

Patient infection control instructions:

We ask that you arrive promptly but not early for your appointment time. We have no seating in the reception area, and we are not encouraging people to wait in the clinic at present. we will meet you at the front door at your appointment time. 

On arrival we will ask you to read the screening questions and ask you to sign them.

We will take your temperature with a contactless thermometer and you will be invited to clean your hands with alcohol hand cleanser. 

We ask that you wear a facemask if you have one. if you do not have one, you may purchase one from us for £1.00.

We will be sitting more than 2 Meters apart for the initial part of the consultation.

We are being asked to limit the face to face (hands-on treatment) time.

However, Nick, Tom and Barry will be wearing PPE - hospital scrubs, disposable gloves and aprons, facemask and a visor (visors are worn on on a case by case risk assessment) to protect you and us. 

Payment can be made by credit card (contactless or we will supply a disposable barrier for you to enter your PIN). Or, if you prefer you can pay by bank transfer.

There will be a gap of 30 minutes between patients so that there is no overlap, and to allow for stringent cleaning/sanitising and airing of the treatment room.

DATA PROTECTION

In cases of public health interest matters we have to share basic contact details of those possibly affected by covid 19 Coronavirus to the appropriate tracing agent at Public Health England.

PERSONAL STATEMENT

These are strange times and will take some getting used to. Whilst we recognise that this can be overwhelming we hope you understand that these precautions are to safeguard you and your family as well as safeguarding us and our families.

Nick, Tom and Barry thank you for your patience and understanding during these uncertain times.

Orchard House Health

Incorporating  The Osteopathic Clinic

Nick Aston

Tom Hewetson 

Barry Kleinberg

See 'meet the team' page for more information

For appointments and information call:

01923 845333

 For map please see 'the clinic' page

We have been treating and giving advice on

aches, pains strains and sprains since 1995 

Osteopathy is not just for bad backs

Common conditions seen are:

Sports and other injuries, back and neck pain, pain of arthritis, sciatica, shoulder and arm problems, pelvis, hip and leg problems, knee ankle and foot problems.

Osteopathy

Osteopaths are trained for four to five years for an undergraduate degree. This is similar to a medical degree with more emphasis on anatomy and musculoskeletal conditions. Osteopaths are qualified professionals registered with the General Osteopathic Council, who are skilled in diagnosis and treatment. Osteopathy is complementary to and supportive of Medicine, It is primarily a ‘hands on’ manual therapy using a wide variety of treatment modalities, including:

• Massage techniques
• Joint manipulation
• Joint mobilisation
• Stretches
• Exercise

Adjuncts to osteopathic treatment may also be used such as:

• Electrotherapy
• Ultrasound
• Dry needling (acupuncture)
• Vibration
• Taping
• Dietary advice

What can you expect on your first visit?

Your first visit will take approximately one hour and will include:

• Taking a comprehensive case history (listening to your Problems and asking some questions)

• Observations of posture and movement (looking at how you stand and move)

• Clinical testing of muscles, joints and nerves (looking for possible causes or consequences of your problem)

• A full explanation of findings and an honest opinion

• Treatment and recommendations (as appropriate)

Follow up treatments are approximately 30 minutes.

PLEASE NOTE

In order to accurately assess the area to be treated, you may be asked to remove a certain amount of clothing. You will need to wear sensible underwear or shorts. Patients may bring a chaperone to any treatment.

For a more indepth explanation, please see the 'What to Expect' section